
Frequently asked Questions
Passengers cannot have had recent surgeries (especially to legs, knees, hips, back, neck, etc.) in the last year. If you have any concerns about this, we recommend you consult your doctor prior to booking your flight.
If you are ill or just getting over an illness we do not recommend you fly. The pressure caused by flying at altitude can be painful and may cause you to feel nauseous, light headed, etc.
Passengers under the age of 18 must be accompanied by a parent or legal guardian.
Federal Aviation Regulations do not allow a person who appears to be intoxicated or who demonstrates by manner or physical indications that they are under the influence of drugs to fly in our aircraft. Please do not show up under the influence of drugs or use drugs while we are together (this includes Marijuana), as you will not be able to fly with us and will not be given a refund.
Passengers are accepted at the sole discretion of Fly Taos Sky. We reserve the right to refuse service to anyone for any reason.
All passengers & pilots are required to sign a Release Form prior to flying with Fly Taos Sky. The link to the electronic Release Form will be sent to you in your email confirmation.
The Town of Taos sits at 7,500 feet of elevation and is on a dry high-desert plateau. It can take a few days to acclimate to the altitude, dryness and intense sun.
If you are just arriving from lower elevations or a long day of travel and are feeling the effect of altitude and dehydration, it is usually helpful to drink lots of water, with electrolytes if possible. Cids Food market on the North side of town sells single-serving electrolyte packs that you can drop into a water bottle.
It’s useful to keep in mind that, until you acclimate, coffee will likely dehydrate you more quickly and one alcoholic beverage may feel like you just drank three of them.
Flight Seeing is a fair-weather activity that is entirely dependent on favorable weather conditions. The determination to cancel a flight due to weather, or any other reason, is always at the discretion of the Pilot and is made with everyone’s safety and well-being in mind. We love flying and are just as eager to share the experience as you are, so please be understanding if we choose to cancel a flight due to weather. The old pilot’s adage holds true: “I’d rather be on the ground wishing I was in the air than in the air wishing I was on the ground.”
If the forecasted weather conditions are clearly not going to allow us to fly, then we will cancel the flight the night before and communicate with you as early as possible. Taos and the surrounding area is mountainous terrain with dynamic weather. The computer model forecasts do not always accurately reflect the real-time conditions in the microclimate of our flying area and there are times when the actual weather conditions in the field differ from what was forecasted. This works both in our favor and against us. We don’t like to waste your time or ours, but there is always the possibility that we may cancel the day of while meeting with you.
In either case, if there is an opportunity to reschedule your flight, then we can make those arrangements.
A $20 per person fee will be assessed on cancellations made up until 72 hours prior to the scheduled meeting time on the morning of your flight. No Refund will be given if the flight is cancelled within 72 hours prior to the scheduled meeting time.
Any flight cancelled by us, Fly Taos Sky, due to weather, or any other reason, will receive a full refund of the cost of the flight.
We’re human, too. If you have extenuating circumstances forcing a cancellation, please call us to discuss.
If you do not show up for your scheduled flight and do not contact us ahead of time, you will be charged the full amount of the flight since we will likely have turned other passengers away and will have incurred the costs of going ahead with your flight even though you did not show up.
If you are running late, are lost, or have other extenuating circumstances, please call as soon as you are able.
Tipping is common in the travel, tour and adventure industry. Tips are not obligatory, but are always appreciated and accepted with gratitude. If you enjoyed your experience and choose to express this with a tip, please feel free to give any cash tips directly to any member of our team. If you would like to tip via credit card, please let us know and we can take care of this at the completion of the morning’s flight activities. What we generally see is an amount in the range of 5-20% of the total cost.